Are you or your clients struggling with family members about the future of aging parents' care or estate?



Who We Are

Katharina W. Dress, MA
Principal Mediator, Facilitator, Conflict Coach, Trainer

Katharina W. Dress

Katharina W. Dress is a mediator, facilitator, conflict coach and trainer specializing in working with older adults and their families, home caregivers and aging services providers. She earned a Masters Degree in Communications from San Francisco State University in 1989 and received extensive mediation, facilitation and conflict coaching training, including in Elder Mediation, Forgiveness, and Compassionate Communication (based on Marshall Rosenberg’s model of Nonviolent Communication).

Ms. Dress serves as a mediator on the Civil Court Mediation Panel of the Superior Court of Alameda County. Over the past 10 years, she has supported SEEDS Community Resolution Center (Alameda County) as community and civil harassment mediator, as well as Conflict Resolution Programs (Contra Costa County) as community, Elder, and court-based guardianship mediator.

During 30+ years as a facilitator, Ms. Dress has guided large community-based organizations through highly emotional meetings and supported families facing challenging decisions associated with the aging process.

Ms. Dress is also an experienced trainer and coach for classes and workshops teaching skills in intercultural and/or compassionate communication, conflict management, and mediating with older adults. In addition to leading her own training programs, she assists in trainings offered by other conflict resolution professionals and non-profit organizations around the San Francisco Bay Area and beyond.

Ms. Dress is a member of the American Society on Aging (ASA) and the Association for Conflict Resolution (ACR), and has served as Finance Chair of ACR’s Elder Mediation Section. She also is a founding member of Points of Life (, a partnership of senior care professionals serving families throughout the US and Canada.


Michael St. John, PhD
Property Management Consultant, Mediator

Michael St. John Photo

Michael St. John, PhD, is a regulatory economist and house builder who has worked for thirty years as a consultant to property owners in landlord-tenant disputes. As a mediator, he is bringing his conflict resolution skills into his professional and community work.

Mr. St. John is a certified community mediator and has completed two years of “Mediate Your Life” trainings with John Kinyon and Ike Lasater, where he learned to apply the consciousness and tools of Nonviolent Communication (NVC) to personal and professional conflicts alike. He has also studied NVC with other teachers in the Bay Area for several years and co-leads an NVC practice group in Mendocino, California with his wife Maria Teresa Alvarez.

Mr. St. John offers conflict resolution services to his property management clients, is applying NVC mediation skills to community conflicts that arise in the Move to Amend and Community Rights projects in Mendocino County, and has employed mediation techniques in intergenerational conflicts within his own and other families. At AGING IN HARMONY, he helps families resolve a broad range of conflicts between parents and their adult children or between adult siblings, especially concerning family business or estate concerns, as well as succession planning disputes.

You have more questions or concerns? Contact us for a free consultation, so we can explore how we may support you and your loved ones or clients on the journey of AGING IN HARMONY.