How we can help
Feeling overwhelmed by disagreements about Eldercare? As we age, we face difficult decisions that affect our loved ones and can bring up strong emotions. We avoid talking about the subject, because we are afraid to cause a family conflict or even legal battles. This can force us to make decisions in a crisis, which is the worst time for effective communications.
But you don’t have to wait until your aging family members or clients are in crisis. At AGING IN HARMONY, we can help you navigate tough conversations and find solutions that work for everyone. Avoid family fights and ensure a smooth aging process with our wide variety of Eldercare Conflict Resolution services for older adults and their family and professional caregivers.
No matter whether you would like to get together in person, or prefer or are forced by circumstances to meet remotely: get the support you need from anywhere by accessing our services conveniently online.
Our Services
ELDER CARE MEDIATION
Get Help Deciding About Senior Care to Transform Conflicts and Find Common Ground
Elder Care Mediation is a voluntary and confidential process that offers a safe opportunity for people to talk about controversial issues, listen carefully to each others’ opinions, feelings, and needs, and empowers them to find solutions that address everyone’s concerns. The mediator is a neutral third party, who can model and promote effective communication skills in the face of strong emotions.
ADULT FAMILY FACILITATION
Concerned About the Future of Aging Parents or Clients? Hire an Adult Family Facilitator to Make Informed Decisions Together!
An Adult Family Facilitator guides a group of people through a dialogue in order to gather information, set goals, develop plans, and/or work together to make and implement decisions. The facilitator is a trained neutral, who is not a member of the family or organization (e.g. senior community, home caregiver agency or aging services provider). She or he provides a safe framework for the participants and supports open and effective communication skills during difficult discussions.
CONFLICT COACHING
Coach-Mediator for Family Caregivers – to Help You Build Effective Communication Skills
A Conflict Coach-Mediator helps people to prepare for difficult discussions they are planning to have without the presence of a neutral “outsider”. The coach leads a person to explore her/his own feelings and needs, to understand what may motivate other participants in the planned conversation and to set goals for desired outcomes.
COMMUNICATION TRAINING FOR WORKING WITH SENIORS
Enhance Professional Skills for You and Your Aging Services Team
We provide Communication Training and Coaching for individuals and organizations working with Seniors and their families. We can help you strengthen conflict management skills to communicate effectively with elders, family members, home caregivers and aging services providers, listen with empathy to their feelings, understand their underlying needs, and respond appropriately to strong emotions.
Want to find out more about Eldercare Conflict Resolution?
Katharina Dress answers your questions in this short video:
watch this video interview I gave on the Elder Channel.
Who We Are
Katharina W. Dress, MA
Principal Mediator, Facilitator, Conflict Coach, Trainer
Katharina W. Dress is a mediator, facilitator, conflict coach and trainer specializing in working with older adults and their families, home caregivers and aging services providers. She earned a Masters Degree in Communications from San Francisco State University in 1989 and received extensive mediation, facilitation and conflict coaching training, including in Elder Mediation, Forgiveness, and Compassionate Communication (based on Marshall Rosenberg’s model of Nonviolent Communication).
During 30+ years as a facilitator, Ms. Dress has guided large community-based organizations through highly emotional meetings and supported families facing challenging decisions associated with the aging process.
